Last updated: January 30, 2026

1. Agreement to These Legal Terms

These Terms & Conditions (“Legal Terms”) are a legally binding agreement between you (“you” or “User”) and NexusCore Studio LLC (“Company,” “we,” “us,” or “our”), doing business as NexusCore Studio and NexusCore Ink.

These Legal Terms govern your access to and use of our websites, applications, and related products and services that link to these Legal Terms (collectively, the “Services”). By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Legal Terms. If you do not agree, you must discontinue use immediately.

We may update these Legal Terms from time to time by posting an updated version and revising the “Last updated” date. Your continued use of the Services after changes are posted constitutes acceptance.

2. Our Services

The Services include business management and CRM-related software and services, including software access, features, and tools delivered through our platform, and related support communications.

The Services are not intended for distribution to or use by any person or entity in any jurisdiction where such distribution or use would be contrary to law or regulation.

3. Accounts, Access, and Membership

3.1 Account responsibility

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information and to keep it updated.

We may review, suspend, or terminate accounts that violate these Legal Terms or that we reasonably believe pose a security, legal, or reputational risk.

3.2 Authorized Users and approved contractors

You may permit your employees and contractors to access and use the Services on your behalf (“Authorized Users”) only if:

Their access is approved by NexusCore in writing (email approval is sufficient), and

They agree to comply with these Legal Terms.

You remain responsible for all actions taken by your Authorized Users, including contractors.

We may revoke or restrict Authorized User access if we reasonably believe it creates security, compliance, or intellectual property risk.

4. Subscriptions, Billing, Cancellation, and Refunds

4.1 Subscription plans and fees

You agree to pay all applicable fees associated with your selected subscription plan (“Subscription”). Subscriptions may renew automatically unless canceled.

We may modify pricing, plan features, or fees from time to time. If changes apply to you, we will provide notice by posting updated pricing and/or plan terms within the Services or on our website.

4.2 Auto-renewal

Unless you cancel before the next billing cycle, your Subscription will automatically renew and you authorize us (and our payment processors) to charge the applicable fees.

4.3 How to cancel

To cancel your Subscription, you must email [email protected]. Cancellation requests must be received before your next billing date to prevent renewal.

Upon cancellation, your account will remain active through the end of your current billing period unless we terminate earlier under these Legal Terms.

4.4 Refund policy

Refunds are available only within fourteen (14) days of the initial Subscription purchase.

No refunds are issued for renewals, upgrades after the initial purchase window, or for partial billing periods.

5. Customer Data: Ownership, Processing, Retention, and Deletion

5.1 Ownership

You retain ownership of the customer contact data and other content you submit to or generate within the Services (“Customer Data”).

5.2 Permission to process

You grant us permission to host, store, process, transmit, and display Customer Data as necessary to provide, maintain, secure, and improve the Services, provide support, and comply with legal obligations.

5.3 Data retention and deletion after cancellation

If you cancel your Subscription, we will retain Customer Data for ninety (90) days after the end of your billing period to allow you to export or transition your data.

After the 90-day retention period, we may permanently delete Customer Data, unless we are required by law to retain it longer.

You are responsible for exporting any Customer Data you need before deletion.

5.4 Backups and data loss

Although we may perform routine backups, you are solely responsible for maintaining appropriate copies of your Customer Data. To the fullest extent permitted by law, we are not liable for loss or corruption of Customer Data.

6. Intellectual Property Rights

6.1 Our intellectual property

We own (or license) all intellectual property rights in the Services, including all software, source code, databases, designs, workflows, templates, automations, layouts, text, graphics, and logos (collectively, the “Content”) and all trademarks and service marks (the “Marks”).

Content and Marks are provided “AS IS” for your internal business use only, subject to these Legal Terms.

6.2 License to use

Subject to your compliance with these Legal Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes during an active Subscription.

7. Use Restrictions (including GoHighLevel-related protections)

You may not, and may not permit any third party (including Authorized Users) to:

Transfer your account or Customer Data to another GoHighLevel (GHL) agency instance or external provider in a manner that exports, clones, or replicates our proprietary system.

Clone, replicate, reverse engineer, or reproduce our proprietary funnels, workflows, automations, templates, snapshots, layouts, or designs for use outside the Services.

Provide access to the Services for the purpose of extracting, duplicating, or competing with our proprietary system design.

Authorized Users are permitted only as described in Section 3.2 and remain subject to these restrictions.

8. Custom Code and User Modifications

If you add, edit, or modify code, scripts, tracking, integrations, or system configurations (“Custom Modifications”), you do so at your own risk.

We are not responsible for any issues, malfunctions, data loss, security incidents, or service disruptions resulting from Custom Modifications. If Custom Modifications break any part of the Services, you are responsible for correcting the issue or bearing the cost of repair.

9. Third-Party Services and Integrations

The Services may rely on third-party infrastructure and may allow third-party integrations. We are not responsible for third-party services, outages, or the policies and practices of third parties.

By enabling an integration, you authorize us to share data as necessary for functionality. You are responsible for your use of third-party services and for compliance with their terms and applicable law.

10. User Representations

By using the Services, you represent and warrant that:

You have the legal capacity to enter into these Legal Terms.

You are not a minor in the jurisdiction where you reside.

You will not access the Services through automated or non-human means except as permitted.

You will not use the Services for any illegal or unauthorized purpose.

Your use of the Services will not violate any applicable law or regulation.

11. Prohibited Activities

You agree not to engage in prohibited activities including, without limitation:

Circumventing security features or attempting unauthorized access

Uploading malicious code

Harassing, abusing, or harming others

Scraping or systematically extracting data without permission

Using the Services to compete with us or to build a competing product using our proprietary system

12. Term and Termination

These Legal Terms remain in effect while you use the Services.

We may suspend or terminate your access to the Services at any time if you violate these Legal Terms, if required by law, or if we reasonably believe your use poses risk to the Services, other users, or our business.

Upon termination, your license to use the Services ends immediately.

13. Modifications and Interruptions

We may change, modify, or remove content or features of the Services at any time. We do not guarantee the Services will be available at all times and are not liable for downtime or interruptions.

14. Corrections and Accuracy

We do not guarantee that information within the Services is complete or accurate. We may correct errors or update information at any time without notice.

15. Disclaimer

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

16. Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE ONE (1) MONTH PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

17. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your violation of these Legal Terms, or your violation of any third-party rights.

18. Electronic Communications, Transactions, and Signatures

You consent to receive communications electronically and agree that electronic agreements, notices, disclosures, and other communications satisfy legal requirements for written communication.

19. SMS Messaging Terms

If you opt in to SMS communications, messages may include account notices, receipts, appointment reminders, and support communications.

You can cancel SMS at any time by texting “STOP” to 812-969-1234. After you send “STOP,” we will send a confirmation message and you will no longer receive SMS messages. You can reply “HELP” for assistance or contact [email protected].

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

20. Governing Law; Venue and Jurisdiction

These Legal Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Indiana, without regard to conflict of law principles.

You agree that any legal action or proceeding arising out of or relating to these Legal Terms or the Services will be brought exclusively in the state or federal courts located in Indiana, and you consent to the personal jurisdiction of those courts.

21. Miscellaneous

These Legal Terms constitute the entire agreement between you and us regarding the Services. If any provision is held unenforceable, the remaining provisions will remain in effect.

We may assign our rights and obligations under these Legal Terms. Our failure to enforce any right is not a waiver.

22. Contact Us

To ask questions, request cancellation, or contact us regarding these Legal Terms:

NexusCore Studio LLC

600 S Cullen Ave, Evansville, Indiana

Email: [email protected]

If you have questions about privacy, please review our Privacy Policy at: https://nexuscore.studio/privacy-policy